Deskripsi Pekerjaan
Join our dynamic IT team at Tamara Overseas Corporindo as an IT Support Specialist with a focus on Quality Control. This role offers a unique opportunity to blend technical expertise with quality assurance processes in a fast-paced corporate environment. You'll be instrumental in maintaining system reliability while ensuring our IT infrastructure meets industry standards.
What We Offer:
- Professional networking opportunities with industry leaders
- Exclusive national and Asian travel experiences
- Continuous knowledge development programs
- Comprehensive health insurance (BPJS Kesehatan)
- Labor insurance coverage (BPJS Ketenagakerjaan)
We're seeking a proactive professional who thrives in collaborative settings and is passionate about delivering exceptional IT support solutions.
Tanggung Jawab
- Provide comprehensive technical support for hardware, software, and network systems
- Implement quality control protocols for IT infrastructure and processes
- Conduct regular system audits and performance evaluations
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams to resolve complex technical issues
- Monitor system security and implement preventive measures
- Train end-users on technology best practices and troubleshooting techniques
Kualifikasi
- Bachelor's degree in Information Technology or related field
- Minimum 2 years of IT support experience with quality control focus
- Proficiency in Windows/Linux operating systems and networking fundamentals
- Strong problem-solving and analytical abilities
- Certification in ITIL or CompTIA A+ preferred
- Excellent communication and documentation skills
- Ability to work independently and manage multiple priorities