Deskripsi Pekerjaan
Are you an experienced IT professional with a passion for logistics technology? Global Retailindo Pratama is looking for a detail-oriented IT WMS Supervisor to join our dynamic team in Kuta, Bali. In this role, you will be the bridge between our warehouse operations and our technical infrastructure, ensuring that our Warehouse Management System (WMS) runs seamlessly to support our growing retail operations.
As an IT WMS Supervisor, you will lead the technical maintenance, troubleshooting, and optimization of our inventory systems. We are looking for a hands-on leader who can manage technical teams, improve operational efficiency through technology, and provide immediate support to ensure zero downtime in our supply chain. Join us and take the next step in your career with a company that values internal growth, competitive benefits, and a collaborative work environment.
Tanggung Jawab
- Manage and maintain the Warehouse Management System (WMS) to ensure 100% operational uptime.
- Lead, supervise, and mentor the IT support team to resolve technical hardware and software issues promptly.
- Configure and troubleshoot handheld scanners, label printers, and mobile computing devices used in warehouse operations.
- Collaborate with operations managers to streamline inventory workflows and improve data accuracy.
- Develop and maintain technical documentation, system manuals, and user training materials.
- Perform regular system audits and database backups to ensure data integrity and security.
- Coordinate with vendors for system upgrades, patches, and technical support escalation.
Kualifikasi
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 2-3 years of experience in IT operations, preferably with WMS (Warehouse Management System) expertise.
- Strong knowledge of database management (SQL) and network infrastructure.
- Proven ability to troubleshoot hardware/software in a fast-paced retail or warehouse environment.
- Strong leadership skills with the ability to manage small teams and coordinate with cross-departmental stakeholders.
- Proficiency in English and Bahasa Indonesia is preferred.
- Able to work on-site in Kuta, Bali, and willing to work in a rotating shift pattern if required.