Deskripsi Pekerjaan
Join Flag City Properties Inc., a dynamic real estate leader, as a Japanese Speaking Client Support Specialist. This role offers an exceptional opportunity to leverage your bilingual skills in a fast-paced environment where career growth and personal wellness are prioritized. You'll be the vital bridge between Japanese-speaking clients and our expert real estate team, ensuring seamless communication and exceptional service delivery. We offer comprehensive wellness benefits, continuous professional development, and a collaborative culture that values linguistic expertise. If you're passionate about international client relations and seek a role with tangible advancement opportunities, this position is your gateway to professional excellence in Manila's thriving real estate sector.
Tanggung Jawab
- Provide comprehensive Japanese-language client support for real estate transactions and inquiries
- Manage client communications via phone, email, and in-person meetings
- Resolve client issues with cultural sensitivity and professionalism
- Coordinate with real estate teams to ensure smooth transaction processes
- Maintain accurate client records and documentation in both languages
- Assist in preparing bilingual property materials and presentations
- Contribute to process improvements for client support workflows
Kualifikasi
- Native-level fluency in Japanese (written and spoken)
- Proficient English communication skills
- 1+ years experience in client support or customer service
- Familiarity with real estate terminology and practices
- Strong problem-solving and conflict resolution abilities
- Proficient in CRM software and Microsoft Office Suite
- Ability to multitask in a fast-paced real estate environment
- Bachelor's degree in Business, Linguistics, or related field preferred