Deskripsi Pekerjaan
Be Part of Our Dayshift Scheduling Team!
Are you organized, detail-oriented, and looking for a rewarding role in the BPO industry? TGS BPO Incorporated is seeking a skilled Job Coordinator to join our dynamic Dayshift team. In this position, you will be the operational heartbeat of our scheduling department, ensuring that shift assignments are managed efficiently and that our workforce operates seamlessly.
As a Job Coordinator, you will play a pivotal role in our company culture by maintaining clear communication channels and ensuring that schedules are optimized for both the company and our employees. We value accuracy and proactive problem-solving, and we are looking for a candidate who can handle the pressure of a fast-paced environment while maintaining a positive attitude.
Why Join Us?
• Competitive Pay: Earn between ₱15,000 and ₱18,000 monthly.
• Dayshift Schedule: Enjoy a work-life balance with a daytime working schedule.
• Growth Opportunity: Be part of a reputable BPO company in the Philippines.
Tanggung Jawab
- Coordinate and manage the daily shift schedules for all agents and staff members.
- Communicate schedule changes, shift swaps, and updates clearly to the team via email or messaging platforms.
- Maintain accurate records of attendance, time logs, and scheduling exceptions.
- Resolve scheduling conflicts and ensure adequate coverage for all shifts.
- Generate and distribute daily or weekly schedule reports to management.
- Assist in the orientation and onboarding process by coordinating training schedules for new hires.
- Ensure compliance with company policies regarding time management and leave requests.
Kualifikasi
- High school graduate or College undergraduate (relevant to Business, HR, or Administration is a plus).
- Excellent verbal and written communication skills in English.
- Proficient in using Microsoft Office Suite (especially Excel and Outlook).
- Strong organizational skills and the ability to multitask effectively.
- Must be willing to work on a DAYSHIFT schedule.
- Previous experience in scheduling, data entry, or administrative support is highly preferred.
- Detail-oriented with a proactive and customer-service mindset.