Deskripsi Pekerjaan
Are you seeking a meaningful part-time role within a dynamic and essential healthcare environment? Changi General Hospital is inviting a dedicated and organized professional to join the team as an Associate Executive at the Joint Office of Emergency Medicine (JOEM). This is a fantastic opportunity to contribute to patient care operations in a fast-paced setting.
In this pivotal position, you will provide comprehensive administrative and clerical support that ensures the seamless functioning of the Emergency Department. You will serve as a vital point of contact for patients and visitors, helping to streamline processes and improve the overall patient experience. If you possess strong organizational skills, a service-oriented mindset, and the ability to thrive in a high-pressure environment, we encourage you to apply for this rewarding position.
Tanggung Jawab
- Manage front desk reception duties, including greeting patients, visitors, and medical staff with professionalism and warmth.
- Assist in the patient triage process by collecting and verifying relevant medical information.
- Perform accurate data entry and maintain comprehensive electronic and hard-copy filing systems.
- Coordinate patient flow within the Emergency Department to minimize wait times and optimize efficiency.
- Handle incoming telephone calls, emails, and inquiries, ensuring all communications are addressed promptly and courteously.
- Manage inventory levels for office supplies and clinical requisites, ensuring timely restocking.
- Provide general clerical support, including document preparation, photocopying, scanning, and formatting reports.
Kualifikasi
- GCE 'O' levels or a Diploma in any discipline is preferred.
- At least 1 year of relevant administrative, customer service, or clerical experience.
- Proficient in Microsoft Office applications, including Word, Excel, and Outlook.
- Strong interpersonal communication skills in English; bilingualism (Mandarin) is a distinct advantage.
- Ability to work effectively under pressure and adapt quickly to changing priorities.
- Detail-oriented with a high level of integrity and strict adherence to patient confidentiality.
- Flexibility to work shifts, including weekends, public holidays, and evenings.