Deskripsi Pekerjaan
Join Abishar Technologies Indonesia as a Junior IT Support Specialist and launch your career in the dynamic technology sector! We're seeking a motivated individual to provide essential technical assistance to our team while gaining hands-on experience in IT operations. This contract position offers an excellent opportunity to develop your skills in a fast-paced environment while contributing to our company's digital transformation initiatives.
In this role, you'll be the first point of contact for resolving technical issues, ensuring smooth daily operations, and maintaining user satisfaction. You'll work closely with senior IT professionals to implement solutions, optimize systems, and support our growing infrastructure. Abishar Technologies Indonesia values continuous learning and professional development, making this ideal for recent graduates or career changers passionate about technology.
We offer competitive compensation, mentorship opportunities, and exposure to enterprise-level IT systems. If you're ready to build a strong foundation in IT support while making tangible contributions to a forward-thinking organization, we encourage you to apply today.
Tanggung Jawab
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Diagnose and resolve technical problems through remote and on-site support
- Document IT incidents, solutions, and asset management procedures
- Assist with software updates, security patches, and system backups
- Train users on new technologies and best practices
- Collaborate with IT team on infrastructure projects and improvements
Kualifikasi
- Diploma or bachelor's degree in Computer Science, IT, or related field
- Basic knowledge of Windows/Linux operating systems and networking
- Familiarity with hardware troubleshooting and repair procedures
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- Certifications (CompTIA A+, Network+) are advantageous
- Ability to work independently and within a team environment