Deskripsi Pekerjaan
Join hammerjack as a Junior Order Management Officer and become the backbone of our client operations across Australia's thriving food services industry. This entry-level role offers a dynamic environment where you'll learn end-to-end order processing, client coordination, and supply chain logistics. You'll work directly with food service providers to ensure seamless order execution while gaining exposure to international business operations. This position is ideal for detail-oriented individuals looking to build a career in operations management with a forward-thinking company. Hammerjack provides comprehensive training and growth opportunities for motivated team members who thrive in fast-paced settings.
Your impact will be felt through accurate order fulfillment, proactive client communication, and process optimization. You'll collaborate with cross-functional teams to resolve discrepancies and enhance operational efficiency. The role requires strong organizational skills and the ability to manage multiple priorities while maintaining exceptional service standards. If you're passionate about logistics and customer satisfaction, this position offers a launchpad for professional development in the global food services sector.
Tanggung Jawab
- Manage end-to-end order processing for food service clients across Australia
- Verify order accuracy and coordinate with logistics teams for timely delivery
- Maintain updated order records and documentation in company systems
- Act as primary point of contact for client inquiries and order status updates
- Collaborate with internal departments to resolve order discrepancies
- Monitor order fulfillment timelines and identify process improvement opportunities
- Generate weekly order reports and performance metrics
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- 1-2 years of experience in order processing or administrative support
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to work independently and manage multiple priorities
- Basic knowledge of logistics or supply chain processes
- Customer service orientation with problem-solving mindset