Deskripsi Pekerjaan
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We are looking for a proactive and detail-oriented Knowledge Management Coordinator to join our team in Santa Ana, Metro Manila. As the world’s trusted infrastructure consulting firm, we deliver projects that enhance quality of life and drive economic growth. In this role, you will be at the heart of our knowledge ecosystem, ensuring that valuable insights, lessons learned, and best practices are captured, organized, and shared across the organization.
You will collaborate with project teams, subject matter experts, and leadership to design and implement knowledge management strategies that improve information flow and decision-making. Your work will directly support our global infrastructure projects, helping teams avoid reinventing the wheel and accelerating project delivery. Key responsibilities include managing digital repositories, facilitating knowledge-sharing sessions, developing KM policies, and promoting a culture of continuous learning.
At AECOM, we invest in our people. We offer a dynamic and inclusive work environment, opportunities for professional development, and the chance to work on cutting-edge infrastructure projects. If you are passionate about knowledge management and want to contribute to building a better world, we want to hear from you.
Join AECOM and be part of a team that is shaping the future of infrastructure. Apply today!
Tanggung Jawab
- Develop and implement knowledge management strategies, frameworks, and procedures to capture, store, and share organizational knowledge.
- Manage and maintain knowledge management systems, including document repositories, intranets, and collaboration platforms (e.g., SharePoint, Confluence).
- Facilitate knowledge sharing sessions, workshops, and training programs to enhance KM capabilities across teams.
- Collaborate with project teams to identify knowledge gaps and create solutions that improve information accessibility and reuse.
- Monitor and measure the effectiveness of KM initiatives using key performance indicators and user feedback.
- Ensure compliance with document control policies, quality standards, and data governance requirements.
- Support the creation and updating of KM-related documentation, including guidelines, templates, and best practice guides.
- Stay abreast of industry trends and emerging technologies in knowledge management to drive continuous improvement.
Kualifikasi
- Bachelor’s degree in Information Management, Library Science, Business Administration, Communications, or a related field.
- At least 2-3 years of experience in knowledge management, document control, administrative support, or a similar role.
- Proficiency in knowledge management tools and platforms (e.g., SharePoint, Confluence, Documentum, or equivalent).
- Strong organizational skills and meticulous attention to detail.
- Excellent written and verbal communication skills in English.
- Ability to collaborate effectively with cross-functional teams and diverse stakeholders.
- Knowledge of the infrastructure, engineering, or consulting industry is an advantage.
- Self-motivated, proactive, and skilled in problem-solving and process improvement.