Deskripsi Pekerjaan
Join Lintas Teknologi Indonesia as an L1 Engineer specializing in Storage, Backup, and SAN systems. This critical role forms the foundation of our IT infrastructure support, ensuring seamless operations and data integrity across enterprise environments. You'll be at the forefront of monitoring mission-critical storage systems, proactively identifying potential issues before they impact business continuity. Your expertise will directly contribute to maintaining robust backup solutions and SAN architectures that safeguard our organization's most valuable asset: data. This position offers an exceptional opportunity to grow your technical skills in a dynamic environment while supporting diverse storage technologies including SAN, NAS, and hybrid cloud solutions.
As part of our collaborative IT team, you'll develop proficiency in enterprise storage platforms while gaining exposure to industry best practices in data recovery and disaster preparedness. We provide comprehensive training and mentorship to accelerate your professional development in storage technologies. The ideal candidate is passionate about solving technical challenges and committed to maintaining 99.9% infrastructure uptime through vigilant monitoring and swift issue resolution.
Tanggung Jawab
- Monitor 24/7 storage, backup, and SAN infrastructure performance using enterprise tools like Veeam, NetApp, or Dell EMC
- Perform initial triage and troubleshooting of storage system alerts, network latency issues, and backup failures
- Execute scheduled maintenance tasks including firmware updates, capacity planning, and performance tuning
- Document system configurations, incident reports, and standard operating procedures
- Coordinate with L2/L3 engineers for complex storage issues and change implementation
- Validate data recovery procedures through regular testing and simulation exercises
- Assist in SAN zoning, LUN allocation, and storage network optimization
- Provide first-line support for storage-related user requests and service desk tickets
Kualifikasi
- Bachelor's degree in Computer Science, Information Technology, or related technical field
- 1-2 years of hands-on experience with enterprise storage systems (SAN/NAS) or backup solutions
- Familiarity with storage virtualization technologies and hyper-converged infrastructure
- Proficiency in monitoring tools (e.g., Nagios, Zabbix, SolarWinds) and basic scripting (PowerShell/Bash)
- Strong understanding of RAID configurations, network protocols (FC, iSCSI), and data redundancy principles
- CompTIA A+ or similar IT infrastructure certification preferred
- Excellent analytical skills and ability to diagnose complex technical issues
- Fluent in English and Bahasa Indonesia with strong written communication skills