Deskripsi Pekerjaan
Are you a people person with a passion for providing excellent service? Presto Drycleaners, a trusted name in professional garment care, is looking for a dedicated Laundry Retail Counter Staff member to join our team in the Central Region. In this role, you will be the face of our brand, ensuring that our customers receive the highest level of care and professional advice regarding their garment maintenance needs.
We pride ourselves on efficiency, quality, and a friendly atmosphere. Whether you are an experienced retail professional or someone looking to re-enter the workforce—including active seniors looking for a fulfilling role—we welcome your application. You will handle daily outlet operations, manage customer inquiries, and ensure our shop remains a welcoming environment for everyone. If you have a keen eye for detail and enjoy building relationships with local customers, we want to hear from you.
Tanggung Jawab
- Manage daily retail operations, including opening and closing procedures for the outlet.
- Provide friendly and professional customer service, including garment intake and collection.
- Offer expert advice to customers on garment care and cleaning services.
- Handle POS transactions, process payments, and maintain accurate records of laundry orders.
- Monitor garment status and ensure timely notifications for customer pickups.
- Maintain shop cleanliness, organization, and visual merchandising standards.
- Resolve customer feedback and inquiries promptly and effectively.
Kualifikasi
- Prior experience in retail, customer service, or hospitality is highly preferred.
- Friendly, approachable personality with excellent interpersonal and communication skills.
- Comfortable using basic computer systems for POS and order tracking.
- Ability to stand for extended periods during shift hours.
- Strong command of English; knowledge of additional languages is a plus for customer interaction.
- Responsible, punctual, and capable of working independently with minimal supervision.
- #SeniorsWelcome: Mature workers and retirees looking for active employment are strongly encouraged to apply.