Deskripsi Pekerjaan
Are you a results-driven professional with a passion for digital growth? We are seeking an experienced and highly motivated Lead Ecommerce to spearhead our digital operations in Jakarta. In this pivotal role, you will be responsible for the end-to-end management of our ecommerce platforms, driving traffic, optimizing conversion rates, and scaling our online business presence.
The ideal candidate will combine strategic vision with hands-on execution. You will work closely with cross-functional teams to refine our digital strategy, manage inventory flow, and ensure an exceptional customer experience. If you are ready to take full ownership of digital sales performance and thrive in a fast-paced retail environment, we invite you to join our growing team.
Tanggung Jawab
- Develop and execute comprehensive ecommerce strategies to increase online sales and market share.
- Manage end-to-end operations of marketplace accounts (Shopee, Tokopedia, TikTok Shop, etc.) and brand websites.
- Analyze key performance metrics (KPIs) such as conversion rate, ROAS, and customer acquisition costs to drive data-informed decisions.
- Coordinate with marketing teams to plan and execute promotional campaigns, flash sales, and product launches.
- Oversee inventory management, order fulfillment processes, and customer service standards.
- Maintain and optimize product listings, including SEO-driven titles, high-quality imagery, and compelling descriptions.
- Lead and mentor junior digital staff to improve team productivity and platform performance.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Management, or a related field.
- Minimum 3-5 years of proven experience in ecommerce management or digital retail.
- Deep understanding of major Indonesian marketplaces (Shopee, Tokopedia, Lazada, TikTok Shop).
- Strong analytical skills with proficiency in data analytics tools (e.g., Google Analytics, marketplace internal dashboards).
- Exceptional project management skills and the ability to handle multiple priorities under tight deadlines.
- Excellent communication and leadership capabilities in an Indonesian business context.
- Ability to thrive in a high-pressure, goal-oriented environment.