Deskripsi Pekerjaan
Join our luxury retail team—where style meets service. Elevate shopping into an art form. We are seeking a passionate and detail‑oriented Luxury Retail Assistant to deliver an unparalleled shopping experience to our discerning clientele. In this role, you will combine product expertise with world‑class customer service, ensuring each interaction reflects the prestige of our brand.
You will collaborate closely with the store management team to maintain visual merchandising standards, support inventory management, and drive sales performance. The ideal candidate thrives in a fast‑paced, high‑end environment and is eager to contribute to a team that values excellence, creativity, and continuous learning. This position offers opportunities for professional growth, exclusive training on luxury products, and the chance to be part of a dynamic, results‑driven team in the heart of Singapore’s vibrant retail scene.
Tanggung Jawab
- Provide exceptional, personalized service to luxury shoppers, anticipating their needs and preferences.
- Maintain pristine store presentation by arranging products, signage, and displays according to brand guidelines.
- Assist with inventory tracking, stock replenishment, and back‑of‑house organization.
- Support POS transactions, cash handling, and accurate record‑keeping.
- Collaborate with the sales team to achieve monthly sales targets and promote brand loyalty.
- Participate in training sessions and team meetings to stay updated on product knowledge and retail trends.
- Handle customer inquiries, returns, and complaints with professionalism and empathy.
Kualifikasi
- Minimum 1–2 years of experience in luxury retail, high‑end fashion, or premium customer service environments.
- Strong command of English language (verbal and written); additional languages are a plus.
- Outstanding interpersonal and communication skills with a polished demeanor.
- Keen eye for detail and a passion for visual merchandising and brand image.
- Ability to work flexible shifts, including weekends and public holidays.
- Self‑motivated, proactive, and capable of thriving under pressure in a fast‑paced setting.
- Team player with a positive attitude and willingness to learn.