Deskripsi Pekerjaan
Join HRnetGroup as a Luxury Watch Store Manager and lead a premier boutique experience in Johor Bahru's dynamic retail landscape. This senior role combines strategic leadership with client-centric excellence, where you'll curate unforgettable shopping journeys for discerning clientele. Drive sales growth through team empowerment, operational excellence, and deep market knowledge of luxury horology. Your expertise will elevate brand standards while fostering a culture of exceptional service that resonates with Malaysia's luxury market. Ideal for ambitious retail leaders passionate about craftsmanship and high-end customer experiences.
Tanggung Jawab
- Oversee daily boutique operations including staff scheduling, training, and performance management
- Develop and execute sales strategies to achieve KPIs and revenue targets
- Cultivate long-term client relationships through personalized luxury service experiences
- Ensure visual merchandising standards align with luxury brand positioning
- Manage inventory control, stock rotation, and supplier relationships
- Implement loss prevention protocols and compliance procedures
- Analyze sales data to identify market trends and growth opportunities
Kualifikasi
- Bachelor's degree in Business, Marketing, or Luxury Retail Management
- Minimum 5 years in luxury retail with 2+ years in supervisory roles
- Proven track record in high-end watch or jewelry sales environments
- Advanced knowledge of luxury watch brands, mechanics, and market trends
- Strong leadership skills with team development and coaching experience
- Fluency in English and Bahasa Malaysia with Mandarin proficiency preferred
- Proficient in retail management systems (e.g., POS, inventory software)