Deskripsi Pekerjaan
Are you an aspiring leader with a passion for the F&B industry? Koufu is seeking a dynamic and highly motivated Management Associate to join our operational team in the Central Region. As a key player in our management team, you will be instrumental in driving excellence across our food court and coffee shop operations.
This role is designed to provide you with comprehensive exposure to retail operations, people management, and business performance optimization. We are looking for individuals who are not just task-oriented, but are eager to solve problems, lead teams, and contribute to the vibrant dining experience that Koufu is known for. If you thrive in a fast-paced environment and are ready to kickstart your career with a sign-on bonus of up to $2,000, we want to hear from you!
Tanggung Jawab
- Oversee daily operations of the assigned food court or coffee shop to ensure 100% service standard compliance.
- Manage front-of-house and back-of-house staff, including scheduling, training, and performance monitoring.
- Maintain high standards of hygiene, cleanliness, and food safety in accordance with regulatory requirements.
- Monitor inventory levels, perform stock takes, and coordinate with vendors to ensure smooth supply chain flow.
- Analyze daily sales reports and operational data to suggest improvements for cost efficiency and revenue growth.
- Handle customer feedback professionally to resolve issues promptly and maintain brand reputation.
- Ensure all facilities and equipment are well-maintained and coordinate repairs when necessary.
Kualifikasi
- Diploma or Degree in Business, Hospitality, F&B Management, or a related field.
- Fresh graduates with a strong passion for F&B operations are welcome to apply.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication and problem-solving skills in a high-pressure environment.
- Ability to perform shift work, including weekends and public holidays as required.
- Proficiency in basic computer skills and point-of-sale (POS) systems.
- Willingness to travel between outlets within the Central Region.