Deskripsi Pekerjaan
Are you a tech-savvy professional with a passion for optimizing business operations? Mobil Anak Bangsa is looking for a dedicated and proactive Management Information System (MIS) Support Staff to join our growing team in Jakarta Pusat. In this role, you will be the backbone of our daily IT operations, ensuring that our hardware, network infrastructure, and software systems are running at peak performance.
You will play a critical role in supporting our workforce by troubleshooting technical issues, maintaining critical infrastructure, and implementing systems that drive efficiency. The ideal candidate is a problem-solver who thrives in a fast-paced environment and possesses strong communication skills to support users across various departments. If you are ready to make an impact in a dynamic company committed to innovation, we want to hear from you.
Tanggung Jawab
- Provide high-level technical support for hardware, software, and peripheral devices to ensure seamless business operations.
- Monitor and maintain network infrastructure, including routers, switches, and firewalls to ensure connectivity and security.
- Diagnose and resolve technical issues reported by end-users, providing timely solutions to minimize downtime.
- Manage system backups, data recovery processes, and routine maintenance of organizational databases.
- Coordinate with vendors for hardware procurement, repairs, and service upgrades as needed.
- Maintain comprehensive documentation of IT assets, network configurations, and troubleshooting logs.
- Assist in the deployment and configuration of new software applications and hardware upgrades across the company.
Kualifikasi
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 1-2 years of experience in IT support, MIS, or helpdesk roles.
- Strong understanding of Windows/Linux operating systems, networking protocols (TCP/IP, LAN/WAN), and hardware troubleshooting.
- Experience with database management tools and basic MIS reporting.
- Excellent analytical and problem-solving skills with a customer-centric mindset.
- Ability to multitask and work effectively under pressure in a fast-paced environment.
- Fluent in Bahasa Indonesia and proficient in English for technical documentation.