Deskripsi Pekerjaan
Are you passionate about pets and ready to launch a dynamic career in retail management? Pet Lovers Centre, a leading pet retail chain in Southeast Asia, is seeking an enthusiastic and driven Management Trainee to join our Retail Division at our flagship store located in IOI City Mall, Sepang. This is a unique opportunity to gain comprehensive, hands-on experience in all facets of retail operations while developing the leadership skills necessary to advance into a store management role.
As a Management Trainee, you will undergo a structured training program covering everything from exceptional customer service and inventory management to visual merchandising and team supervision. You will work closely with our experienced store managers, learning the strategies and best practices that drive success in the fast-paced pet retail industry. Your genuine love for animals, combined with your business acumen, will make you an invaluable asset to our team.
We are looking for high-potential individuals who are ready to commit to a challenging yet highly rewarding career path. If you possess a strong work ethic, excellent interpersonal skills, and a passion for delivering outstanding customer experiences, we invite you to grow with us. Take the first step towards a fulfilling career where you can turn your passion for pets into professional success. Apply today!
Tanggung Jawab
- Participate in a comprehensive training program covering retail operations, sales, customer service, and store management.
- Assist the Store Manager in daily store operations, ensuring a high standard of store presentation and a welcoming environment.
- Learn and implement visual merchandising standards to optimize product placement and maximize sales.
- Oversee inventory management tasks, including stock receiving, replenishment, and conducting stock takes to ensure accuracy.
- Deliver exceptional customer service by providing expert product advice and building strong relationships with pet owners.
- Support the achievement of store sales targets and Key Performance Indicators (KPIs).
- Develop supervisory skills by learning to manage, motivate, and support a team of retail associates.
- Stay ahead of industry trends and product knowledge to effectively serve customers and drive sales.
Kualifikasi
- Diploma or Degree in Business Administration, Marketing, Retail Management, or a related field.
- Fresh graduates are highly encouraged to apply; 1-2 years of retail or customer service experience is a plus.
- Strong passion for pets and a genuine interest in the pet care industry.
- Excellent communication and interpersonal skills in English and Bahasa Malaysia (ability to speak Mandarin or other dialects is an advantage).
- Customer-focused attitude with a drive to exceed expectations.
- Willingness to work a flexible retail schedule, including weekends and public holidays.
- Proactive, resourceful, and eager to learn with strong problem-solving abilities.
- Candidates must be willing to be based at IOI City Mall, Sepang, Selangor.