Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for operational excellence within the insurance sector? MSIG is seeking a high-caliber Manager or Assistant Manager for Technical Services to join our dynamic team in Singapore. In this pivotal role, you will be the backbone of our Managing General Agents (MGA) operations, ensuring that all business activities are executed with the highest standards of prudence, compliance, and efficiency.
As part of our Technical Services department, you will bridge the gap between underwriting strategy and operational execution. You will be responsible for overseeing MGA performance, monitoring technical workflows, and driving process improvements that align with MSIG’s regional goals. This is an exceptional opportunity for a career-driven individual to influence operational frameworks, manage key stakeholder relationships, and contribute to the robust growth of one of Asia’s leading general insurers.
We are looking for a proactive leader who thrives in a collaborative environment and possesses the analytical prowess to turn complex data into actionable operational insights. If you are ready to elevate your career in the insurance industry, we invite you to apply.
Tanggung Jawab
- Oversee and monitor the day-to-day operations of MGAs to ensure full compliance with MSIG’s operational and underwriting guidelines.
- Conduct regular performance reviews and technical audits of MGA portfolios to ensure quality and profitability.
- Act as the primary point of contact for MGAs, providing guidance on technical processes, system integrations, and policy administration.
- Identify and implement process improvements to enhance operational efficiency and reduce administrative risks.
- Collaborate with the underwriting, claims, and finance teams to streamline workflows and ensure accurate financial reporting.
- Prepare regular management reports and operational dashboards for senior leadership, highlighting key performance indicators (KPIs).
- Support the development and maintenance of technical manuals and standard operating procedures (SOPs) for MGA-related business.
Kualifikasi
- Bachelor’s degree in Insurance, Finance, Business Administration, or a related field.
- Minimum 5-7 years of experience in the general insurance industry, specifically within technical services, underwriting support, or operations.
- In-depth knowledge of MGA business models, insurance regulations, and compliance frameworks within the Singapore market.
- Strong analytical skills with the ability to interpret complex data and drive process optimization.
- Excellent communication and stakeholder management skills, capable of fostering strong partnerships with external agents.
- Proficiency in Microsoft Office Suite and experience with insurance policy management systems.
- Professional insurance certifications (e.g., ACII, ANZIIF, or equivalent) would be a significant advantage.