Deskripsi Pekerjaan
Join Tan Tock Seng Hospital's dynamic healthcare team as a Manager, Operations (Medicine). In this critical leadership role, you will drive operational excellence within our medicine department, ensuring seamless delivery of high-quality patient care services. You'll collaborate with multidisciplinary teams to optimize workflows, enhance resource utilization, and implement innovative process improvements. This position offers the opportunity to shape operational strategies in one of Singapore's leading healthcare institutions, directly impacting patient outcomes and departmental efficiency.
Your expertise will be instrumental in managing complex operational challenges, fostering a culture of continuous improvement, and ensuring compliance with healthcare regulations. You'll lead cross-functional initiatives that bridge clinical needs with operational realities, making tangible contributions to our mission of delivering compassionate, patient-centered care. This role is perfect for a strategic thinker passionate about transforming healthcare operations in a fast-paced hospital environment.
Tanggung Jawab
- Oversee daily operations of the medicine department, ensuring efficient service delivery and resource allocation
- Develop and implement operational strategies to improve patient flow and reduce wait times
- Collaborate with medical staff to coordinate patient care activities and optimize service delivery
- Monitor key performance indicators and implement data-driven process improvements
- Ensure compliance with hospital policies, safety standards, and regulatory requirements
- Manage departmental budget, equipment, and inventory effectively
- Lead and mentor staff to foster a culture of excellence and teamwork
- Coordinate with other hospital departments to ensure seamless operational integration
Kualifikasi
- Bachelor's degree in Healthcare Administration, Business Management, or related field (Master's preferred)
- Minimum 5 years of healthcare operations experience with 2+ years in leadership role
- Strong knowledge of hospital operations, patient care processes, and healthcare regulations
- Proven experience in process optimization and change management within healthcare settings
- Excellent leadership, communication, and stakeholder management skills
- Proficiency in healthcare management systems and data analytics tools
- Ability to manage complex projects and make data-driven decisions
- Valid Singaporean work permit or citizenship required