Deskripsi Pekerjaan
Join Optimax Eye Specialist Centre, a trusted leader in eye care services, as a Marketing and Customer Service Specialist in Penang. This dynamic role combines strategic marketing initiatives with exceptional customer engagement to drive business growth and client satisfaction. You'll develop and execute sales plans while maintaining premium service standards that reflect our commitment to excellence in eye care.
As a key ambassador for our brand, you'll create compelling marketing campaigns, manage client relationships, and ensure seamless service delivery across all touchpoints. This position offers the opportunity to work within a healthcare environment where your contributions directly impact patient outcomes and business success. We seek a proactive professional passionate about both marketing innovation and customer-centric service delivery.
Optimax provides a supportive atmosphere where your skills in sales planning, communication, and service excellence will thrive. If you're ready to advance your career in a company dedicated to vision health and client satisfaction, apply today to join our Penang team.
Tanggung Jawab
- Develop and implement strategic sales plans to achieve branch revenue targets
- Execute marketing campaigns to promote eye care services and patient acquisition
- Ensure high standards of customer service through personalized client interactions
- Manage client inquiries and resolve service issues with professionalism
- Monitor sales performance metrics and adjust strategies accordingly
- Collaborate with healthcare professionals to enhance service offerings
- Conduct market research to identify growth opportunities
Kualifikasi
- Degree in Marketing, Business Administration, or related field preferred
- Minimum 2 years experience in marketing or customer service roles
- Strong communication and interpersonal skills
- Proficiency in sales planning and CRM systems
- Ability to work in a fast-paced healthcare environment
- Results-oriented with proven sales achievement
- Basic understanding of healthcare industry advantageous