Deskripsi Pekerjaan
Are you a results-driven professional with a passion for sales and client relationship management? CV Sentral Fastindo is looking for a dynamic Marketing Executive to join our growing team in Jawa Timur. In this role, you will be the voice of our company, responsible for bridging the gap between our high-quality products and our valued customers.
We are seeking a candidate who excels in communication, organization, and administrative precision. As a key player in our marketing department, you will manage the end-to-end telemarketing processāfrom initial outreach and lead nurturing to the final stages of closing sales and logistics documentation. If you are eager to develop your career in a fast-paced environment and have a knack for building professional rapport over the phone, we invite you to apply.
Tanggung Jawab
- Conduct proactive telemarketing activities to identify and reach potential new clients.
- Perform consistent follow-up calls to existing customers to ensure satisfaction and identify upsell opportunities.
- Develop and distribute professional price quotations based on customer inquiries and requirements.
- Prepare accurate sales documents, including Surat Jalan (delivery orders), to ensure seamless logistics and order processing.
- Maintain an organized database of customer communications and sales activities in our CRM system.
- Collaborate with the sales and warehouse teams to ensure prompt delivery and customer service excellence.
- Meet and exceed monthly telemarketing targets and key performance indicators (KPIs).
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or Diploma/Bachelorās Degree in Marketing, Business, or a related field.
- Proven experience in telemarketing, telesales, or customer-facing administrative roles is highly preferred.
- Exceptional verbal communication skills with a persuasive, friendly, and professional phone manner.
- Proficiency in basic computer applications (Microsoft Office: Word, Excel, and Email).
- Strong attention to detail, particularly in creating sales quotations and shipping documents.
- Ability to work independently and manage multiple tasks efficiently in a fast-paced environment.
- Strong command of Bahasa Indonesia; proficiency in English is a plus.
- Residency in or willingness to be based in Jawa Timur.