Deskripsi Pekerjaan
Are you a young professional looking to kickstart your career in the dynamic world of e-commerce? StarComp Indonesia is excited to open opportunities for enthusiastic individuals who demonstrate integrity and a strong work ethic. We are looking for a dedicated Marketplace Administrator to join our team in a vibrant yet professional environment.
In this role, you will be the backbone of our online retail operations, ensuring our products reach the right audience with precision and speed. We value creativity, accuracy, and a proactive attitude. If you are ready to grow your skills in a supportive company culture that balances fun with professionalism, this is the perfect place for you to thrive.
Tanggung Jawab
- Manage and update product listings on major marketplaces (Tokopedia, Shopee, etc.) to ensure accuracy, high-quality imagery, and optimal pricing.
- Monitor daily sales performance, track inventory levels, and coordinate with the warehouse team for timely stock replenishment.
- Handle customer inquiries, process orders efficiently, and resolve complaints promptly to maintain high customer satisfaction ratings.
- Analyze monthly sales reports and market trends to propose strategies that increase product visibility and conversion rates.
- Maintain accurate digital records of transactions, pricing changes, and promotional campaigns using internal databases.
- Collaborate with the marketing team to launch new product campaigns, seasonal promotions, and marketing events.
- Ensure compliance with marketplace policies and company guidelines at all times.
Kualifikasi
- Hold a high school diploma or Bachelor’s degree in any field; fresh graduates are welcome to apply.
- Have 1-2 years of experience in marketplace administration, e-commerce operations, or customer service.
- Demonstrate strong integrity, honesty, and a professional demeanor in all interactions.
- Excellent written and verbal communication skills in English (and local language).
- Proficient in using Microsoft Office (Excel, Word) and basic data entry tools.
- Able to work independently and manage multiple tasks efficiently in a fast-paced setting.
- Enthusiastic about learning new digital marketing trends and e-commerce technologies.