Deskripsi Pekerjaan
Are you ready to kickstart your career in the dynamic world of E-commerce? Mapan Group, a leading F&B retail company, is seeking a dedicated Marketplace / E Commerce Staff to join our team. In this role, you will play a pivotal part in managing our online presence, ensuring our products reach a wider audience, and providing exceptional service to our customers. We offer competitive compensation, continuous training programs, and a healthy work-life balance to help you grow professionally. If you are detail-oriented, tech-savvy, and eager to learn, we want to hear from you.
Tanggung Jawab
- Manage and optimize product listings on major marketplaces (Shopee, Tokopedia, Lazada).
- Monitor daily orders, inventory levels, and coordinate with logistics for timely delivery.
- Respond promptly to customer inquiries via chat and email to ensure high satisfaction scores.
- Analyze sales performance data and prepare weekly reports.
- Assist in executing digital marketing campaigns and promotional activities.
- Maintain accurate product descriptions, images, and pricing strategies.
- Collaborate with the marketing team to drive traffic and conversion rates.
Kualifikasi
- High school diploma or Bachelor’s degree in Marketing, Business Administration, or related fields.
- Experience in e-commerce or marketplace management is a plus.
- Familiarity with popular Indonesian marketplaces (Shopee, Tokopedia).
- Strong communication and interpersonal skills.
- Basic computer skills and proficiency in Microsoft Office applications.
- Ability to work independently and handle multiple tasks efficiently.
- Passion for the retail and F&B industry.