Deskripsi Pekerjaan
Are you a customer-service oriented professional looking to advance your career in the healthcare industry? Hi-Precision Diagnostics, a leading name in medical diagnostics in the Philippines, is currently seeking a dedicated Medical Receptionist / Encoder to join our high-performing team at our Pioneer Branch.
In this role, you will be the first point of contact for our patients. You play a vital role in ensuring that every person who walks through our doors feels welcomed, informed, and cared for. You will bridge the gap between our patients and our medical staff, managing both front-desk interactions and critical data encoding tasks with precision and efficiency.
We are looking for individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a passion for providing quality service. If you are detail-oriented, tech-savvy, and committed to patient care, we want to hear from you.
Tanggung Jawab
- Warmly welcome and assist patients, addressing their queries and concerns with professionalism and empathy.
- Accurately encode patient information and test requests into the laboratory information system with high attention to detail.
- Manage patient registration, appointment scheduling, and cashiering duties.
- Ensure efficient patient flow at the reception area to minimize waiting times.
- Maintain patient confidentiality and comply with all HIPAA and data privacy regulations.
- Coordinate with medical and laboratory staff to ensure seamless service delivery.
- Handle incoming calls and provide accurate information regarding diagnostic services and branch procedures.
- Prepare and organize daily diagnostic reports for patient release.
Kualifikasi
- Candidate must possess at least a Bachelor’s Degree in any field (Healthcare-related courses or Business Administration preferred).
- Strong command of both English and Filipino, with excellent interpersonal and communication skills.
- Proficiency in computer applications and typing accuracy (Data encoding skills).
- Ability to maintain a friendly and professional demeanor, especially under pressure.
- Fresh graduates who are energetic and eager to start a career in healthcare are encouraged to apply.
- Willingness to work on a full-time, shifting schedule as required by branch operations.
- Strong organizational skills and the ability to multitask effectively.
- Previous experience in customer service or medical front-office operations is an advantage.