Deskripsi Pekerjaan
Are you a highly organized professional with a passion for healthcare administration? Joaquino Surgery Center, a premier healthcare provider in the heart of Makati, is seeking a dedicated Medical Secretary to join our dynamic clinical support team.
In this role, you will be the face of our clinic, ensuring that patients receive a warm welcome and that our medical operations run seamlessly. We are looking for someone who thrives in a fast-paced medical environment, possesses excellent communication skills, and is committed to maintaining the highest standards of patient confidentiality and service excellence. If you are eager to grow your career within a facility that values work-life balance and professional development, we want to hear from you.
You will play a critical role in bridging the gap between clinical staff and patients, managing complex schedules, and maintaining precise electronic health records. We offer a supportive environment where your organizational talent directly contributes to improving patient outcomes.
Tanggung Jawab
- Manage front-desk operations, including greeting patients and handling inquiries with empathy and professionalism.
- Coordinate and schedule patient appointments, procedures, and follow-up consultations.
- Maintain and update electronic medical records (EMR) ensuring accuracy and strict data privacy compliance.
- Handle incoming calls, emails, and patient correspondence promptly and efficiently.
- Facilitate the billing and collection process, including coordinating with insurance providers and health card companies.
- Prepare clinical documents, medical reports, and referral letters as requested by surgeons.
- Manage office inventory and coordinate with suppliers for medical and administrative supplies.
Kualifikasi
- Bachelor’s degree in Healthcare Administration, Office Management, or a related field.
- At least 1-2 years of experience as a Medical Secretary or Clinic Assistant, preferably in a surgical center environment.
- Proficiency in Microsoft Office Suite and familiar with EMR/EHR software.
- Exceptional verbal and written communication skills in English and Filipino.
- Strong multi-tasking abilities with a high level of attention to detail.
- Deep understanding of medical terminology and HIPAA/Data Privacy Act regulations.
- Ability to maintain composure and professional demeanor in high-pressure medical situations.