Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for healthcare administration? HireBiz is looking for a dedicated Medical Virtual Assistant to join our growing team in Cebu City. In this onsite role, you will play a vital part in streamlining the healthcare delivery process by managing complex prior authorization tasks and ensuring seamless insurance coordination.
We are seeking individuals who excel in fast-paced environments, possess strong medical terminology knowledge, and have a track record of accuracy. You will work closely with healthcare providers to reduce administrative burdens, allowing them to focus on what matters most—patient care.
At HireBiz, we value our employees and offer a professional working environment, competitive compensation, and opportunities for growth within the healthcare BPO sector. If you are ready to elevate your career in medical administration, we want to hear from you!
Tanggung Jawab
- Process prior authorization requests accurately and within specified turnaround times.
- Verify patient insurance coverage and eligibility directly through payer portals or phone calls.
- Maintain comprehensive documentation in Electronic Medical Records (EMR) systems.
- Coordinate with insurance carriers to resolve claim denials or authorization rejections.
- Communicate effectively with clinics and healthcare providers regarding patient status updates.
- Handle incoming inquiries related to medical billing and insurance coordination.
- Adhere to strict HIPAA compliance and data privacy regulations at all times.
Kualifikasi
- Minimum of 1-2 years of experience in a Medical Virtual Assistant or Insurance Coordination role.
- Strong understanding of US healthcare insurance processes and medical terminology.
- Proficiency in navigating EMR/EHR systems and various insurance payer websites.
- Excellent verbal and written English communication skills.
- High level of accuracy and attention to detail in data entry tasks.
- Ability to work onsite in Cebu City on a full-time schedule.
- Must be tech-savvy and comfortable utilizing multiple software platforms simultaneously.