Deskripsi Pekerjaan
Join My Sahay as a Medical Virtual Assistant (Scheduler) and revolutionize healthcare coordination from the comfort of your home. This full-time remote position offers a night shift schedule, perfect for professionals seeking flexibility while making a tangible impact on patient care. You'll be the backbone of our medical operations, ensuring seamless appointment scheduling, patient coordination, and administrative support for healthcare professionals. In this role, you'll leverage your organizational prowess to manage complex calendars, handle patient inquiries, and maintain accurate medical records – all while working remotely. Our collaborative environment values precision, empathy, and proactive problem-solving, making this ideal for detail-oriented individuals passionate about healthcare administration. Enjoy the benefits of remote work with competitive compensation and the opportunity to grow within a dynamic healthcare support team.
Tanggung Jawab
- Coordinate and manage medical professionals' appointment schedules across multiple departments
- Handle patient intake processes, including appointment confirmations and pre-visit preparations
- Maintain and update electronic health records (EHR) with accurate scheduling data
- Communicate schedule changes, cancellations, and urgent updates to patients and staff
- Resolve scheduling conflicts and optimize calendar efficiency for healthcare providers
- Prepare daily/weekly appointment summaries and operational reports
- Coordinate follow-up appointments and referrals with external healthcare facilities
Kualifikasi
- Minimum 1 year experience in medical scheduling or healthcare administration
- Proficiency in EHR systems (e.g., Epic, Cerner) or scheduling software
- Exceptional organizational skills with attention to detail in high-volume environments
- Strong verbal and written communication abilities for patient/stakeholder interactions
- Ability to work independently during night shifts with minimal supervision
- Reliable high-speed internet connection and dedicated home office setup
- Flexibility to adapt to changing schedules and urgent healthcare needs