Deskripsi Pekerjaan
We are seeking a motivated and customer-oriented Mobile Shop Assistant to join our team in Surabaya. As a key member of our retail team, you will be responsible for providing excellent customer service and assisting with the sale of mobile phone products, including prepaid credit, data packages, and other mobile services. The ideal candidate should have a friendly demeanor, strong communication skills, and the ability to work efficiently in a fast-paced retail environment. If you're passionate about technology and enjoy helping customers find the right solutions, we encourage you to apply for this exciting opportunity.
Tanggung Jawab
- Assist customers with purchasing mobile phone credit, data packages, and other mobile services
- Process transactions accurately and efficiently using the point-of-sale system
- Provide product information and recommendations to customers based on their needs
- Maintain a clean and organized sales counter area
- Handle customer inquiries and resolve any issues in a timely manner
- Process returns and exchanges according to company policy
- Collaborate with team members to achieve sales targets
Kualifikasi
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Basic computer skills and familiarity with point-of-sale systems
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy in handling transactions
- Ability to work flexible hours, including weekends and holidays
- Positive attitude and commitment to customer satisfaction