Deskripsi Pekerjaan
Join Jasnikom Gemanusa as a Network Operation Center (NOC) Engineer and play a critical role in maintaining our enterprise network infrastructure. You will be at the forefront of monitoring, analyzing, and resolving network issues to ensure optimal system performance and security. This position offers the opportunity to work with cutting-edge tools including PRTG, Zabbix, Linux, Mikrotik, and Cisco technologies in a dynamic Jakarta-based environment. As part of our 24/7 operations team, you'll proactively identify potential network threats, implement solutions, and collaborate with cross-functional IT teams to deliver seamless connectivity services. We're looking for a detail-oriented professional who thrives in fast-paced scenarios and is passionate about network reliability and innovation.
Tanggung Jawab
- Monitor network infrastructure using PRTG and Zabbix to detect anomalies and performance issues
- Proactively identify, troubleshoot, and resolve network outages and security incidents
- Perform routine maintenance on Linux systems and network devices (Mikrotik/Cisco)
- Document network configurations, incidents, and resolutions in ticketing systems
- Collaborate with IT teams to implement network upgrades and security patches
- Participate in an on-call rotation for after-hours and weekend support
- Ensure compliance with network security policies and best practices
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related field
- Minimum 2 years of experience in network operations or similar role
- Proficiency in network monitoring tools (PRTG, Zabbix)
- Strong knowledge of Linux administration and networking protocols
- Hands-on experience with Mikrotik and Cisco devices
- Excellent problem-solving and communication skills
- Relevant certifications (CCNA, Linux+, etc.) preferred