Deskripsi Pekerjaan
Join Quik Key Solutions as a Non-Voice Financial Tech Account Specialist and launch your career in one of the Philippines' fastest-growing industries! This CNX Shaw-based opportunity requires no prior experience, making it perfect for fresh graduates and career transitioners seeking stability in the fintech sector. You'll handle critical financial transactions, resolve client inquiries via digital channels, and ensure compliance with industry regulations while working in our modern Ortigas office.
Enjoy competitive compensation plus comprehensive training on financial technologies, payment systems, and customer protocols. Our supportive team environment emphasizes professional growth, with regular upskilling opportunities in digital banking, e-commerce platforms, and cybersecurity protocols. Benefit from a structured career path with potential advancement into fintech analyst or client relationship management roles.
This position offers an exceptional entry point into the booming financial technology industry, combining steady income with valuable technical expertise. Apply now to become part of Quik Key Solutions' mission to revolutionize digital financial services in the Philippines.
Tanggung Jawab
- Process financial transactions and account modifications with precision and regulatory compliance
- Resolve customer inquiries via email, chat, and digital platforms within SLA targets
- Maintain accurate client records and transaction histories in fintech systems
- Collaborate with cross-functional teams to resolve complex account issues
- Adhere to KYC/AML protocols and financial security best practices
- Continuously update knowledge on fintech innovations and payment industry trends
- Support digital onboarding processes for new financial technology clients
Kualifikasi
- Open to all educational backgrounds; no prior experience required
- Strong written communication skills in English and Filipino
- Basic computer proficiency with ability to navigate multiple software systems
- Keen attention to detail and numerical accuracy
- Ability to work independently in a fast-paced digital environment
- Customer service mindset with problem-solving aptitude
- Willingness to complete mandatory fintech certification training