Deskripsi Pekerjaan
Welcome to CYTS (Philippines) Tour Limited Inc.! We are a leading travel organization committed to providing our employees with a supportive and rewarding work environment. We are currently seeking a dedicated and enthusiastic Office Staff (Counter) to join our dynamic team in Makati City.
In this pivotal role, you will serve as the first point of contact for our clients, ensuring a welcoming and professional atmosphere at our front desk. You will play a key role in our daily operations by managing administrative tasks, assisting with inquiries, and supporting our tour operations team. If you have a passion for customer service and want to grow your career in the thriving tourism industry, we want to hear from you.
We offer a collaborative workplace where your contributions are valued. If you are organized, detail-oriented, and eager to learn, this is the perfect opportunity for you.
Tanggung Jawab
- Greet and assist clients and visitors at the front desk in a friendly and professional manner.
- Manage incoming phone calls and direct them to the appropriate departments or staff members.
- Perform basic data entry tasks and maintain accurate records of daily transactions.
- Assist in the preparation and processing of tour tickets, itineraries, and travel documents.
- Organize and file office documents, receipts, and correspondence for easy retrieval.
- Maintain the cleanliness and organization of the reception area and office spaces.
- Handle cashier duties, including receiving payments and issuing receipts accurately.
Kualifikasi
- High school diploma or equivalent qualification.
- Excellent communication skills, both verbal and written.
- Proficiency in using Microsoft Office applications (Word, Excel, PowerPoint).
- Strong interpersonal skills with a pleasant and approachable demeanor.
- Ability to multitask and work efficiently in a fast-paced environment.
- Previous experience in customer service, front desk operations, or the travel industry is an advantage.
- Willingness to learn and adapt to company procedures.