Deskripsi Pekerjaan
Are you a detail-oriented professional looking to jumpstart your career in a dynamic office environment? Asia People Works Inc. is seeking a dedicated Office Support Assistant to join our growing team in the heart of Makati City. In this role, you will be the backbone of our operations, providing essential support for customer experience, loan processing, and sales coordination.
We are looking for individuals who thrive on delivering accuracy, maintaining high service standards, and achieving operational results. If you are a proactive communicator with a passion for excellence, we want to hear from you. We offer a supportive workplace culture where your contributions directly impact our ability to deliver top-tier service to our clients.
Tanggung Jawab
- Handle daily administrative tasks including filing, documentation, and data entry with high precision.
- Provide comprehensive support to the customer experience team by managing inquiries and ensuring timely resolutions.
- Assist in the processing and verification of loan documentation to maintain regulatory and internal standards.
- Support the sales department with lead management, appointment scheduling, and communication tracking.
- Maintain office supplies inventory and coordinate with internal departments for facility-related needs.
- Generate periodic reports on operational performance to assist management in decision-making.
- Ensure seamless communication between internal teams and external clients to uphold company service level agreements.
Kualifikasi
- Minimum of a High School Diploma or equivalent; college degree in Business Administration or a related field is a plus.
- Previous experience in office administration, customer service, or a sales support role is highly preferred.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and basic office software.
- Strong verbal and written communication skills in English and Filipino.
- Ability to multitask and handle high-volume workflows under pressure.
- A proactive mindset with exceptional attention to detail and organizational skills.
- Willingness to work on-site in Makati City.