Deskripsi Pekerjaan
Are you a detail-oriented professional looking to kickstart your career in a dynamic consulting environment? Blackspire Consulting Sdn Bhd is seeking a highly motivated Operation Assistant to join our team in the heart of Kuala Lumpur City Centre. In this role, you will be the backbone of our daily operations, bridging the gap between our consulting services and our digital presence.
You will play a pivotal role in managing our social media operational workflows, ensuring seamless communication with clients, and handling the administrative tasks that keep our business running efficiently. We are looking for an organized individual who thrives in a fast-paced environment, possesses excellent communication skills, and has a passion for operational excellence. If you are ready to grow your professional skills and contribute to a successful consulting firm, we want to hear from you!
Tanggung Jawab
- Coordinate daily operational workflows to ensure internal efficiency and meet service deadlines.
- Monitor and manage social media inquiries, providing timely and professional responses to foster positive client engagement.
- Support lead generation processes by tracking, filtering, and coordinating incoming inquiries for the sales and consulting teams.
- Maintain accurate digital records, databases, and administrative documentation to support project management.
- Assist in preparing reports, presentations, and correspondence for senior management and clients.
- Collaborate with cross-functional teams to streamline office procedures and improve productivity.
- Handle general administrative tasks including scheduling meetings, managing calendars, and office resource coordination.
Kualifikasi
- Diploma or Degree in Business Administration, Communication, or a related field.
- Minimum 1-2 years of experience in administrative support or operations roles.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Basic familiarity with social media platforms and digital engagement tools.
- Ability to multitask, prioritize urgent tasks, and work independently with minimal supervision.
- Strong problem-solving skills and a proactive, "can-do" attitude toward workplace challenges.