Deskripsi Pekerjaan
Join our dynamic team as an Operation Manager or Assistant Operation Manager and drive operational excellence in a fast-paced environment. You'll lead a dedicated team of operation executives, ensuring seamless day-to-day execution of processes while maintaining the highest standards of efficiency and quality. As the central point of contact among diverse stakeholders, you'll foster collaboration between departments, clients, and team members to achieve organizational objectives. This role requires strategic thinking to optimize workflows, resolve operational bottlenecks, and implement continuous improvement initiatives. You'll be responsible for monitoring KPIs, managing resources effectively, and ensuring compliance with company policies and industry regulations. If you thrive in leadership positions and possess a passion for streamlining operations, this opportunity offers significant growth potential within our supportive team culture.
Tanggung Jawab
- Lead, mentor, and manage a team of operation executives to ensure smooth daily operations
- Act as primary liaison between stakeholders including clients, management, and cross-functional teams
- Develop and implement operational strategies to enhance productivity and service quality
- Monitor workflow processes, identify inefficiencies, and implement corrective actions
- Oversee inventory management, resource allocation, and process compliance
- Prepare operational reports and performance metrics for leadership review
- Coordinate with other departments to ensure alignment on operational goals
- Train staff on new procedures and maintain operational documentation
Kualifikasi
- Bachelor's degree in Business Administration, Operations Management, or related field
- Minimum 3 years of experience in operations management or leadership role
- Proven track record of leading teams and improving operational efficiency
- Strong stakeholder management and communication skills
- Proficiency in operational management software and MS Office suite
- Ability to analyze data and make data-driven decisions
- Strong problem-solving and conflict resolution abilities
- Knowledge of industry-specific regulations and compliance standards