Deskripsi Pekerjaan
We are seeking a highly organized and dynamic Operation Supervisor to join our team in Bali. In this pivotal role, you will be responsible for the smooth daily functioning of our facility, ensuring that all operations align with our high standards of service excellence and safety. You will act as the key point of contact between management and staff, driving efficiency and fostering a positive work environment.
The ideal candidate thrives in fast-paced settings and possesses a keen eye for detail. You will oversee daily workflows, manage resources effectively, and ensure that our recreational and operational goals are met with precision. If you are a natural leader with strong multitasking abilities and a passion for conflict resolution, we want to hear from you. Join us to help shape a seamless operational experience for our clients and team members.
Tanggung Jawab
- Oversee and manage daily operations to ensure all facilities are running smoothly and efficiently.
- Supervise staff performance, conduct regular training sessions, and provide constructive feedback to enhance team capabilities.
- Handle customer inquiries and resolve conflicts or complaints in a professional and timely manner.
- Ensure compliance with all safety regulations, hygiene standards, and operational policies.
- Coordinate with vendors and suppliers to manage inventory and procurement of necessary equipment.
- Monitor operational costs and implement strategies to optimize resource allocation and reduce waste.
- Prepare daily operational reports and communicate key updates to senior management.
Kualifikasi
- Proven experience in a supervisory or management role, preferably within the sports, recreation, or hospitality industry.
- Strong multitasking abilities with the capacity to manage multiple priorities simultaneously.
- Excellent conflict resolution and interpersonal communication skills.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Basic knowledge of facility management software and Microsoft Office Suite.
- High school diploma or equivalent; a degree in Business Administration or Management is a plus.
- Valid Indonesian driving license is an advantage.