Deskripsi Pekerjaan
Are you looking to kickstart your career in a global insurance environment? Arch Global Services is seeking a detail-oriented and analytical Junior Operations Analyst to join our high-performing team on a nightshift schedule. This role is pivotal in ensuring the seamless processing and administration of property and casualty insurance operations.
As an Operations Analyst, you will play a crucial role in maintaining data integrity, executing standardized processes, and supporting our international insurance workflows. We provide a collaborative work culture, professional development opportunities, and the chance to work with industry experts in a fast-paced environment. If you possess a sharp eye for detail, a commitment to accuracy, and the ability to thrive in a global service delivery model, we want to hear from you.
Tanggung Jawab
- Process and manage property and casualty insurance documentation with high accuracy.
- Analyze operational data to identify trends, inconsistencies, or processing gaps.
- Collaborate with cross-functional teams to resolve workflow bottlenecks and escalations.
- Maintain compliance with internal policies and service level agreements (SLAs).
- Prepare and generate regular operational reports for management review.
- Ensure timely data entry and database management within the core systems.
- Support process improvement initiatives to drive operational efficiency.
Kualifikasi
- Bachelor’s degree in Business Administration, Finance, Statistics, or a related field.
- Strong analytical skills with a focus on data accuracy and attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Ability to work effectively on a nightshift schedule (or flexible hours).
- Excellent communication skills, both written and verbal.
- Experience in the insurance industry or administrative support is a strong advantage.
- High level of integrity and ability to handle confidential information.
- Strong problem-solving mindset and ability to manage multiple tasks simultaneously.