Deskripsi Pekerjaan
Join DMC Group of companies as an Operations Assistant and become the backbone of our branch operations. In this dynamic role, you'll ensure seamless daily operations by providing exceptional customer service, managing scheduling logistics, and handling critical administrative tasks. You'll collaborate with cross-functional teams to optimize workflows, resolve operational challenges, and maintain high service standards. This position offers growth opportunities within a supportive environment where your organizational skills directly impact business success. If you're a proactive professional seeking to develop your operations expertise while contributing to a thriving company culture, we encourage you to apply.
Tanggung Jawab
- Support daily branch operations to ensure smooth workflow and efficiency
- Deliver exceptional customer service through prompt issue resolution and inquiries handling
- Manage scheduling, coordination, and logistics for branch activities and resources
- Perform administrative tasks including documentation, data entry, and record maintenance
- Collaborate with departments to align operational processes and resolve bottlenecks
- Monitor inventory and supplies for operational continuity
- Assist in implementing process improvements for enhanced productivity
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- 1-2 years experience in administrative or operations support roles
- Proficiency in Microsoft Office Suite and digital scheduling tools
- Strong organizational and time-management skills with attention to detail
- Excellent verbal and written communication abilities
- Problem-solving aptitude in fast-paced environments
- Ability to multitask and prioritize competing responsibilities
- Customer-focused mindset with service-oriented approach