Deskripsi Pekerjaan
Join PT. Wonderlab as an Operations Assistant Manager and take charge of daily operational excellence for our dynamic playground facility. This role is pivotal in creating seamless, safe, and enjoyable experiences for visitors while optimizing resource utilization and team performance. You'll oversee facility maintenance, staff coordination, and customer satisfaction initiatives to ensure our playground remains a premier destination for families and children. The ideal candidate will thrive in a fast-paced environment, balancing operational efficiency with creative problem-solving to enhance visitor engagement and retention.
In this position, you'll collaborate with cross-functional teams to implement process improvements, manage inventory and supply chains, and ensure strict compliance with safety regulations. Your leadership will directly impact the facility's success through team development, budget oversight, and data-driven decision making. This is an excellent opportunity to grow your career in operations management within a vibrant, community-focused organization dedicated to innovation and quality.
Tanggung Jawab
- Oversee daily operations of the playground facility, ensuring safety standards and exceptional visitor experiences
- Manage staff scheduling, training, and performance evaluation for operational team members
- Coordinate maintenance activities, equipment inspections, and facility improvements
- Monitor inventory levels, manage supply chains, and optimize resource allocation
- Develop and implement operational procedures to enhance efficiency and customer satisfaction
- Analyze operational metrics and implement data-driven improvements
- Liaise with vendors, contractors, and regulatory bodies for compliance and partnerships
Kualifikasi
- Bachelor's degree in Business Administration, Operations Management, or related field
- Minimum 3 years experience in operational management or hospitality
- Strong leadership and team management abilities
- Excellent problem-solving and decision-making skills
- Proficiency in operational management software and MS Office Suite
- Knowledge of safety regulations and compliance standards
- Exceptional communication and customer service skills
- Ability to work flexible hours including weekends and holidays