Deskripsi Pekerjaan
Join Jayanata, a pioneer in the beauty clinic industry since 1984, as we continue to enhance our reputation for providing exceptional services to our valued clients. We are seeking a dedicated and professional Beauty Clinic Receptionist to be the first point of contact for our customers in Surabaya. In this role, you'll contribute to our mission of delivering quality beauty services while maintaining our clinic's prestigious image. You'll be responsible for greeting clients, managing appointments, handling inquiries, and ensuring a smooth and welcoming experience for all visitors. This is an excellent opportunity to join a well-established beauty clinic with a strong commitment to customer satisfaction and professional excellence. If you have excellent communication skills, a friendly demeanor, and a passion for the beauty industry, we encourage you to apply and become part of our growing team.
Tanggung Jawab
- Welcoming and greeting clients upon arrival with a warm and professional demeanor
- Managing appointment scheduling and ensuring efficient clinic flow
- Answering phone calls and responding to client inquiries about services and products
- Handling client registration and maintaining accurate patient records
- Assisting with basic administrative tasks including filing and documentation
- Coordinating with beauty specialists and ensuring smooth service transitions
- Maintaining a clean and organized reception area
- Upselling clinic services and products when appropriate
Kualifikasi
- High school diploma or equivalent; additional education in hospitality or beauty services is a plus
- Previous experience as a receptionist or in customer service role
- Excellent communication and interpersonal skills
- Proficiency in basic computer applications and appointment scheduling software
- Pleasant appearance and professional demeanor
- Strong organizational and time management abilities
- Ability to work well in a team environment
- Knowledge of beauty industry trends and services is advantageous