Deskripsi Pekerjaan
Join Premier the Samgyupsal's dynamic hospitality team as an Operations Coordination Officer and become the backbone of our thriving restaurant operations. We're seeking a proactive professional to optimize workflows, ensure seamless service delivery, and drive operational excellence across multiple outlets. This full-time role offers competitive compensation, comprehensive healthcare benefits, and clear pathways for career advancement within our growing organization. You'll collaborate with department heads to implement process improvements, coordinate staff schedules, and maintain compliance with industry standards while fostering a collaborative team culture.
At Premier the Samgyupsal, we value innovation and employee development. You'll gain exposure to best practices in F&B operations while contributing to our mission of delivering exceptional dining experiences. The position includes performance-based incentives, professional development opportunities, and a supportive work environment where your contributions directly impact our success.
Tanggung Jawab
- Coordinate daily operational activities across multiple restaurant locations to ensure efficiency and consistency
- Develop and implement scheduling systems for staff, optimizing labor resources and service coverage
- Monitor operational KPIs and prepare performance reports for management review
- Facilitate communication between kitchen, service, and administrative teams
- Assist in developing and refining standard operating procedures (SOPs)
- Manage inventory coordination and supply chain logistics for operational needs
- Handle customer service escalations and resolve operational issues promptly
Kualifikasi
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- Minimum 2 years experience in operations coordination or similar role in F&B/hospitality
- Proficiency in scheduling software and MS Office Suite (Excel, Word, Outlook)
- Strong organizational skills with ability to manage multiple priorities
- Excellent communication and interpersonal abilities
- Knowledge of food safety regulations and operational compliance standards
- Problem-solving mindset with attention to detail