Deskripsi Pekerjaan
Are you organized, hands-on, and passionate about the intersection of retail technology and efficient operations? We are seeking a dedicated Operations Coordinator to join our team in the Central Region. You will play a pivotal role in ensuring our fleet of automated soft serve vending machines remains fully operational, hygienic, and perfectly stocked to provide a seamless customer experience.
In this dynamic role, you will be the backbone of our service operations, managing the technical upkeep, ingredient replenishment, and routine maintenance of our vending units. This position is perfect for a proactive individual who thrives in a mobile, field-based environment and enjoys solving logistical challenges in real-time. If you have a keen eye for detail and a commitment to operational excellence, we invite you to grow your career with us in this innovative retail segment.
Tanggung Jawab
- Coordinate and execute routine replenishment of ingredients for automated soft serve vending machines.
- Perform scheduled preventative maintenance and minor technical troubleshooting to ensure machine uptime.
- Monitor inventory levels and coordinate logistics for the timely delivery of restocking supplies.
- Conduct regular site inspections to ensure machines meet strict hygiene and aesthetic standards.
- Maintain detailed digital logs of maintenance activities, service calls, and inventory usage.
- Respond promptly to operational alerts or technical malfunctions reported in the field.
- Collaborate with the management team to optimize service routes for maximum operational efficiency.
- Ensure compliance with all safety and health regulations during machine servicing.
Kualifikasi
- Minimum GCE 'N' or 'O' Level/Nitec or equivalent certification.
- Previous experience in retail operations, vending machine management, or technical support is a strong advantage.
- Possess a valid driving license (Class 3) to facilitate travel between machine locations.
- Strong problem-solving skills with the ability to perform basic technical troubleshooting.
- Highly organized with the ability to manage multiple tasks and a mobile schedule effectively.
- Comfortable working in a field-based role with moderate physical activity required.
- Proficient in basic mobile applications for reporting and communication.
- Committed to maintaining high standards of cleanliness and customer service.