Deskripsi Pekerjaan
Are you passionate about sports and recreation? Do you thrive on delivering exceptional customer service and building positive connections? Pikabol Sdn Bhd, a leading name in the Sport & Recreation industry in Kuching, Sarawak, is seeking a dedicated and energetic Operations Crew to join our vibrant team. This is your chance to be part of an exciting environment where every day brings new challenges and opportunities to make a difference.
As an Operations Crew member, you will be the heart of our daily operations. Your primary focus will be ensuring that every guest enjoys a safe, clean, and memorable experience. You will support the setup and maintenance of facilities and equipment, assist in coordinating recreational activities and events, and uphold the highest standards of customer service. Your ability to communicate fluently in both English and Bahasa Malaysia will enable you to connect effortlessly with our diverse clientele, handle inquiries, and promote our services effectively.
At Pikabol Sdn Bhd, we foster a culture of independence, initiative, and continuous growth. We value team players who can work autonomously, take ownership of their responsibilities, and contribute to a positive, energetic atmosphere. Whether you're supporting daily operations or helping to organize special events, your role is crucial in delivering the quality experience our guests expect.
This full-time position offers a competitive monthly salary of RM 2,000 and the opportunity to grow within a supportive organization. If you are proactive, reliable, and ready to embark on a rewarding career in sports and recreation, we would love to hear from you. Apply now and become an integral part of the Pikabol family, where your passion meets purpose.
Tanggung Jawab
- Provide exceptional customer service to guests, members, and visitors, ensuring a positive and welcoming experience at all times.
- Assist in the setup, maintenance, and teardown of sports equipment and facility areas to ensure a safe and organized environment.
- Coordinate and facilitate recreational programs, events, and activities, supporting instructors and participants as needed.
- Maintain cleanliness and orderliness of all operational areas, adhering to health and safety standards.
- Handle customer inquiries, feedback, and complaints professionally, resolving issues promptly or escalating when necessary.
- Promote company services, membership packages, and upcoming events through proactive interaction and public relations.
- Collaborate with team members and management to streamline operations and enhance the overall guest experience.
Kualifikasi
- Minimum SPM or equivalent; additional certifications in sports, recreation, or customer service are an advantage.
- Prior experience in a customer-facing or operations role is preferred, but fresh graduates with a positive attitude are encouraged to apply.
- Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Enthusiastic personality with a genuine passion for sports, recreation, and helping others.
- Proven ability to work independently, take initiative, and manage multiple tasks effectively.
- Strong organizational and time-management skills with attention to detail.
- Flexibility to work shifts, including weekends and public holidays, as required by the business.