Deskripsi Pekerjaan
Are you ready to take the next step in your logistics career? Precept Global, a dynamic force in the manufacturing, transportation, and logistics industry, is seeking a highly organized and proactive Operations & Customer Service Executive (Export) to join our Jakarta Raya team.
In this pivotal role, you will manage the entire export lifecycle. From processing international orders and coordinating with freight forwarders to preparing critical shipping documents and acting as the primary liaison for our global clients, your work will directly impact our operational excellence. We are looking for a detail-oriented professional who thrives in a fast-paced environment and possesses a deep understanding of international trade regulations.
Your fluency in English will be essential for facilitating smooth communication across borders. This position offers a unique opportunity to contribute to a rapidly growing company and build a rewarding career in global supply chain management. If you are passionate about logistics, documentation, and delivering top-tier customer service while driving business growth, we want to hear from you. Join us and be a key player in driving our export operations forward.
Tanggung Jawab
- Manage the complete export order processing cycle, ensuring accurate and timely execution from order intake to final delivery.
- Prepare and verify all necessary export documentation, including Bill of Lading, Certificate of Origin, Packing List, and Commercial Invoice, ensuring strict compliance with international standards.
- Coordinate logistics operations with freight forwarders, shipping lines, and customs brokers to optimize cost and transit time.
- Serve as the primary point of contact for international customers, providing real-time shipment updates and resolving any logistics-related inquiries.
- Ensure strict adherence to all export regulations, company policies, and incoterms.
- Collaborate closely with the sales, warehousing, and finance teams to streamline the export process.
- Maintain and update accurate records of all export transactions within the company's ERP system.
- Identify opportunities for process improvement to enhance efficiency and reduce costs in the export supply chain.
Kualifikasi
- Bachelor's degree in Supply Chain Management, International Business, Logistics, or a related discipline.
- Minimum 2-3 years of proven experience in Export Operations, Logistics, or Customer Service within a manufacturing or trading environment.
- Strong knowledge of export documentation procedures, Letter of Credit (L/C) processes, and Incoterms.
- Excellent command of the English language (both written and spoken) is mandatory for international correspondence.
- Proficiency in Microsoft Office Suite, particularly advanced Excel skills, and experience with ERP systems (e.g., SAP, Oracle, or similar).
- Exceptional attention to detail and strong analytical problem-solving skills.
- Ability to work under pressure and manage multiple priorities in a deadline-driven environment.
- Excellent communication and interpersonal skills for effective cross-cultural collaboration.