Deskripsi Pekerjaan
Are you ready to take the helm in a vital healthcare environment? Fullerton Healthcare Group is currently looking for a highly motivated Operations Executive to support our growing network of clinics. In this key position, you will be responsible for driving clinic operations, ensuring seamless workflows, and acting as a bridge between our clinical specialists and administrative teams. We pride ourselves on delivering exceptional patient care, and you will play a crucial role in enhancing the patient journey through efficient management and support. If you are organized, proactive, and eager to contribute to a dynamic team, we want to hear from you.
Tanggung Jawab
- Oversee the daily operations of the clinic, ensuring that all workflows run efficiently and without interruption.
- Provide comprehensive support to medical specialists, managing administrative tasks to allow them to focus on patient care.
- Coordinate patient appointments and schedules to maximize clinic utilization and minimize wait times.
- Maintain accurate records of patient interactions and operational metrics, ensuring data integrity.
- Collaborate with the procurement team to manage inventory levels of medical supplies and equipment.
- Act as the primary point of contact for patient inquiries, resolving issues promptly to ensure a positive experience.
- Assist in the development and implementation of operational policies to improve service quality.
Kualifikasi
- Minimum of 1-2 years of experience in operations, administration, or a related field within the healthcare sector.
- Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced setting.
- Excellent verbal and written communication skills to interact with patients and staff professionally.
- Proficiency in using computer systems, including clinic management software and Microsoft Office Suite.
- A proactive attitude with a strong focus on delivering high-quality service and patient satisfaction.
- Ability to work flexible hours, including weekends and public holidays as required.
- Diploma or Degree in Business Administration, Healthcare Management, or a related discipline is preferred.