Deskripsi Pekerjaan
Are you a detail-oriented professional looking to make an impact in the IT solutions sector? Wincom It Solutions is seeking a proactive Operations Executive to join our growing team in Johor Bahru. In this role, you will be the backbone of our operational efficiency, ensuring that our daily workflows, internal processes, and compliance standards are not only maintained but continuously improved.
The ideal candidate is a problem solver who thrives in a fast-paced environment and possesses the ability to bridge the gap between technical requirements and administrative excellence. You will play a crucial role in maintaining our high-quality service standards by monitoring Standard Operating Procedures (SOPs) and coordinating effectively across departments.
Tanggung Jawab
- Oversee and optimize daily company operations to ensure maximum efficiency and productivity.
- Monitor and enforce compliance with internal Standard Operating Procedures (SOPs) across all departments.
- Prepare regular operational reports and present findings to management to support data-driven decision-making.
- Coordinate with cross-functional teams to streamline workflows and resolve operational bottlenecks.
- Maintain accurate documentation and digital filing systems in accordance with company standards.
- Support administrative tasks, including scheduling, correspondence, and inventory management as required.
- Identify areas for process improvement and propose actionable solutions to senior management.
Kualifikasi
- Diploma or Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum 1-2 years of experience in an operations, administrative, or office support role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and digital productivity tools.
- Excellent verbal and written communication skills in English and Malay.
- Strong analytical mindset with a keen eye for detail and process compliance.
- Ability to multitask, prioritize urgent tasks, and work independently with minimal supervision.
- Prior experience in the IT solutions or service industry is considered a strong advantage.