Deskripsi Pekerjaan
Are you an organized professional with a passion for education and operational excellence? Ideals Recruitment is seeking a dedicated Operations Executive to join our dynamic team within a premier training centre environment. In this role, you will be the backbone of our daily operations, ensuring that both trainers and students have a seamless, high-quality learning experience.
We are looking for a proactive individual who thrives in a fast-paced setting and possesses exceptional administrative skills. If you are detail-oriented, enjoy coordinating logistics, and take pride in fostering a productive learning environment, this is the perfect opportunity to advance your career in the training and education sector.
Tanggung Jawab
- Oversee end-to-end daily operations of the training centre to ensure smooth functionality.
- Manage classroom setup, ensuring all training materials, audio-visual equipment, and teaching aids are ready before sessions commence.
- Act as the primary point of contact for trainers, facilitating their schedules, material requirements, and administrative needs.
- Coordinate training schedules and student registration processes to maximize facility utilization.
- Maintain accurate records, attendance tracking, and inventory management for training supplies.
- Address student and trainer inquiries professionally, ensuring high levels of customer satisfaction.
- Collaborate with internal teams to implement improvements in operational processes and facility safety standards.
Kualifikasi
- Diploma in Business Administration, Operations Management, or a related field.
- Minimum 1-2 years of experience in administrative, operations, or customer service roles, preferably in an educational or corporate training environment.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Excellent communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Strong organizational skills with a keen eye for detail and the ability to multitask effectively.
- Problem-solving mindset with the ability to remain calm and efficient under pressure.
- Ability to work independently and as part of a collaborative team.