Deskripsi Pekerjaan
Are you a highly organised and proactive professional looking to make a meaningful impact in the healthcare sector? Boomering Inc. is seeking a dedicated Operations, Scheduling & NDIS Administration Coordinator to join our dynamic team. In this fully remote role, you will play a pivotal part in managing the day-to-day operational flow of our healthcare and NDIS practice. Your expertise in scheduling and administrative coordination will ensure our clients receive the highest standard of care and support. If you thrive in a fast-paced environment and possess exceptional attention to detail, we want to hear from you.
This is an exciting opportunity for an experienced administrator who is passionate about improving patient outcomes and operational efficiency. You will be the backbone of our administrative functions, ensuring that all scheduling logistics and NDIS documentation are handled with precision and care. Join us in our mission to deliver excellence in healthcare administration while enjoying the flexibility of working from home.
Tanggung Jawab
- Manage and coordinate daily schedules and appointments for healthcare practitioners and NDIS participants efficiently.
- Process NDIS plan administration, claims, and documentation with precision and in compliance with regulations.
- Maintain accurate and up-to-date client records, databases, and filing systems to ensure data integrity.
- Collaborate closely with healthcare professionals to ensure seamless service delivery and operational flow.
- Handle incoming inquiries via phone and email, providing exceptional customer service and support.
- Assist in the preparation of operational reports, performance metrics, and weekly schedules.
Kualifikasi
- Proven experience in administration, operations, or scheduling within the healthcare or NDIS sector.
- Strong organizational skills with a keen eye for detail and a high degree of accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software is preferred.
- Ability to work independently and effectively in a fully remote (WFH) environment.
- Excellent communication skills, both written and verbal, with a professional demeanor.
- Willingness to work on a morning shift schedule to align with practice operations.