Deskripsi Pekerjaan
Are you an experienced leader looking for a challenging role in the retail and consumer products industry? BioEssence Group Of Companies is seeking a dedicated Operations Supervisor to join our dynamic team in Pulilan, Bulacan. This full-time onsite position offers the perfect opportunity to oversee daily operations, manage a high-performing team, and drive efficiency within our retail environment.
In this pivotal role, you will be responsible for ensuring that business operations run smoothly and effectively. You will act as the bridge between upper management and staff, implementing standard operating procedures, and ensuring compliance with company policies. We are looking for a proactive individual who can identify operational bottlenecks, improve processes, and maintain high standards of customer service. If you are ready to take the next step in your career with a reputable organization, we want to hear from you!
Tanggung Jawab
- Oversee daily warehouse and retail operations to ensure maximum efficiency and adherence to safety protocols.
- Supervise, train, and mentor a team of staff members, including scheduling shifts and conducting performance reviews.
- Monitor inventory levels and coordinate with procurement teams to prevent stockouts and overstock situations.
- Ensure strict compliance with company policies, quality standards, and regulatory requirements.
- Analyze operational data to identify trends and implement process improvements for better productivity.
- Handle customer inquiries and resolve complaints professionally to maintain high customer satisfaction rates.
- Prepare and submit regular operational reports to senior management.
Kualifikasi
- High school diploma or Bachelor’s degree in Business Management, Operations, or a related field.
- Minimum of 2-3 years of experience in a supervisory or operations role, preferably within retail or FMCG.
- Strong leadership and team management capabilities with a proven track record.
- Excellent communication and interpersonal skills to effectively lead and motivate staff.
- Proficient in using inventory management systems and Microsoft Office Suite.
- Ability to work onsite at the 109 RMM Building Cutcot, Pulilan, Bulacan.