Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for global supply chain excellence? Roche Diagnostics is seeking a dynamic Order Fulfillment and Supply Chain Specialist to join our high-performing team in Santa Ana, Metro Manila. In this critical role, you will be the backbone of our operations, ensuring that life-saving diagnostic solutions reach our clients with precision, efficiency, and speed.
As part of the Roche team, you will collaborate with cross-functional departments to optimize inventory flow, manage complex order cycles, and enhance supply chain visibility. We offer a culture of innovation, continuous improvement, and professional growth. If you are an analytical thinker who thrives in a fast-paced environment, we want to hear from you.
Tanggung Jawab
- Manage the end-to-end order fulfillment process, ensuring accuracy from order receipt to final delivery.
- Coordinate with logistics providers and warehouse teams to ensure timely dispatch and transit of sensitive diagnostic equipment.
- Monitor supply chain metrics and KPIs to identify bottlenecks and implement process improvements.
- Maintain high levels of data integrity within the ERP system regarding inventory levels and order statuses.
- Proactively communicate order status updates to stakeholders and resolve any supply chain disruptions effectively.
- Support demand planning activities by analyzing order trends and inventory turnover rates.
- Ensure full compliance with Roche's global quality standards and local regulatory requirements.
Kualifikasi
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- At least 2-4 years of experience in supply chain, order fulfillment, or logistics coordination.
- Proficiency in ERP software (SAP or similar platforms preferred) and Microsoft Office Suite.
- Strong analytical skills with the ability to interpret data and make informed operational decisions.
- Excellent communication and interpersonal skills to build rapport with internal and external partners.
- Proven ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Knowledge of import/export documentation and customs regulations is a significant advantage.