Deskripsi Pekerjaan
Join our dynamic F&B multinational corporation as an Order Fulfilment Executive and become the backbone of our customer experience journey. This critical role requires meticulous attention to detail and exceptional organizational skills to manage end-to-end order processing. You'll collaborate with cross-functional teams to ensure seamless fulfillment while maintaining high standards of accuracy and efficiency. Our competitive package includes performance-based bonuses and opportunities for career advancement within a fast-paced MNC environment. Ideal candidates thrive in customer-centric roles and possess a passion for operational excellence.
Tanggung Jawab
- Process customer orders with precision and timeliness
- Coordinate between sales, warehouse, and logistics teams
- Resolve order discrepancies and customer inquiries
- Maintain accurate inventory and order documentation
- Monitor order status and proactively communicate updates
- Optimize fulfillment processes for efficiency gains
- Collaborate with finance for payment verification
Kualifikasi
- Minimum 1 year in order processing or customer service
- Proficiency in ERP/order management systems
- Strong attention to detail and numerical accuracy
- Excellent written and verbal communication skills
- Ability to multitask in fast-paced environments
- Basic knowledge of F&B operations preferred
- Proactive problem-solving abilities