Deskripsi Pekerjaan
Are you a detail-oriented professional looking to accelerate your career in a global technology leader? Insight Enterprises is seeking a highly motivated Order Management Specialist to join our dynamic Client Operations team in Pasig City. In this role, you will be the backbone of our client experience, ensuring seamless order execution and operational excellence.
We pride ourselves on fostering a culture of swift advancement and continuous professional development. At Insight, you aren't just filling a role—you are starting a career path with clear growth trajectories, comprehensive upskilling opportunities, and the support you need to excel. If you have a passion for operational efficiency and delivering world-class service, we want to hear from you.
You will work in a fast-paced environment where your problem-solving skills and dedication to client success will directly impact our business operations. Join our team and soar to new professional heights!
Tanggung Jawab
- Manage the end-to-end order processing lifecycle for diverse corporate clients.
- Ensure 100% accuracy in order entry, verification, and documentation.
- Proactively communicate with internal stakeholders and clients to resolve order-related discrepancies.
- Monitor order status and provide timely updates to ensure on-time delivery and client satisfaction.
- Maintain comprehensive records within our CRM and ERP systems.
- Identify process improvement opportunities to enhance operational efficiency.
- Provide tier-one support for complex client queries regarding invoicing and shipment status.
Kualifikasi
- Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field.
- Minimum 1-2 years of experience in Order Management, Client Operations, or Customer Service.
- Strong analytical skills with an exceptional eye for detail and data accuracy.
- Proficiency in Microsoft Office Suite (Excel, Outlook, Teams) and ERP software experience.
- Excellent verbal and written communication skills in English.
- Ability to thrive in a high-volume, deadline-driven environment.
- Proven ability to adapt to new technologies and internal workflows.